Property Management Assistant (Remote – Full Time)

A U.S.-based property management company is seeking a highly organized and proactive Bookkeeping & Office Support Specialist for its daily operations. The company offers full-service property management, including tenant screening and leasing, rent collection, maintenance coordination, and financial reporting.

Important: This role is conducted entirely in English. An advanced English level (written and spoken) is required to communicate effectively with clients, tenants, and team members based in the U.S.

Role Overview
The Property Management Assistant will provide administrative, accounting, and operational support to ensure smooth day-to-day management of residential properties. The role includes bookkeeping, maintenance coordination, customer service, and support with property marketing through specialized software platforms.

Key Responsibilities

• Perform daily bookkeeping tasks (recording income/expenses, bank reconciliations)

• Enter deposits and expenses into accounting software

• Create and follow up on maintenance service requests

• Coordinate with maintenance personnel to ensure timely repairs

• Answer incoming calls and serve as the first point of contact

• Respond to client and prospect inquiries (including through platforms like Zillow)

• Schedule property showings and leasing appointments

• Publish and manage property listings on Zillow and similar platforms

• Maintain lead databases and follow up with prospective tenants

• Assist in executing marketing strategies for available properties

Ideal Candidate Profile

• Bachelor’s degree in Accounting, Business Administration, Real Estate, or related field (preferred)

• Minimum of 3 years of relevant experience, in booking activities

• Experience with accounting tools such as QuickBooks, Rent Manager, or similar

• Understanding of basic accounting and bank reconciliation processes

• Proficiency with platforms like Zillow

• Strong command of Excel and other office software

• Excellent communication and multitasking skills

• Customer service-oriented and detail-focused

• Advanced English proficiency is mandatory

Position Details

• Full-time: Monday to Friday, 9:00 AM – 5:00 PM

• Fully remote position

• Location preference: Based in Bogotá (preferred, not required)

• Start date: Early November

• Contractor position

• 30-day trial period

This is an excellent opportunity for professionals with experience in property management, strong administrative skills, and advanced English, looking to join a remote U.S.-based company.